COOKIES POLICY
Information about our use of cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
- Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Cookie | Name | Purpose | More Information |
|---|---|---|---|
| Google Recaptcha | _grecaptcha | This cookie is essential to prove the submitter of the contact form is human and not a spam bot. | https://www.google.com/recaptcha/about/ |
| Hotjar | _hjid | This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. | https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookies |
| Segment | mkjs_group_id | Enables Segment to track user activities. | https://segment.com/docs/legal/privacy/ |
| Google Analytics | _ga | Used to distinguish users. | https://developers.google.com/analytics/devguides/collection/gtagjs/cookie-usage |
| Segment | mkjs_user_id | Enables Segment to track user activities. | https://segment.com/docs/legal/privacy/ |
| Segment | ajs_anonymous_id | Used to store last visit | https://segment.com/docs/connections/sources/catalog/libraries/website/javascript/identity/#anonymous-ids |
| Google Analytics | _gid | Used to distinguish users. | https://developers.google.com/analytics/devguides/collection/gtagjs/cookie-usage |
| Intercom Messenger | intercom-id-smal7xgb | "intercom-id-[app_id]" is an anonymous visitor identification cookie. | https://www.intercom.com/help/en/articles/2361922-intercom-messenger-cookies |
| Segment | ajs_user_id | Used to store last visit | https://segment.com/docs/legal/privacy/ |
| Hotjar | _hjSessionUser_2229500 | Ensures data from subsequent visits to the same site are attributed to the same user ID. | https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookie-Information |
| Unsplash | ugid | This is provided by Unsplash to allow an image to be embedded into our website. |
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Except for essential cookies, all cookies will expire after 9 months.
